// privacy_policy
Privacy Policy
Last updated: 28 October 2026
Wise Charge respects your privacy. This policy explains what personal data we collect through this website, why we collect it, and the rights you have under the General Data Protection Regulation (GDPR).
Who is responsible for your data
- Company
- Wise Charge, Lda.
- Tax number (NIF)
- 519464567
- Address
- Rua Gonçalo Anes da Ponte, n.º 26, Alhos Vedros, Portugal
01. What data we collect
When you use our contact form we collect your name, email address, company (optional), the service you are interested in and your message. If you email us directly, we receive your email address and whatever you choose to include.
To protect the form against spam, each submission passes an automatic verification (Cloudflare Turnstile), and we keep a pseudonymised (hashed) form of your IP address to limit repeated submissions.
We do not use analytics, advertising or tracking cookies. The site stores a single preference cookie (NEXT_LOCALE) that remembers the language you chose.
02. Why we use it
We use your data only to reply to your request and, if you ask for it, to prepare a proposal. The legal basis is taking steps at your request before entering into a contract (Art. 6(1)(b) GDPR) and our legitimate interest in answering business enquiries (Art. 6(1)(f) GDPR).
We will never sell your data or use it for marketing without your explicit consent.
03. Who processes it on our behalf
Google (Google Workspace) delivers and stores our email, Netlify hosts this website and transmits the form, and Cloudflare (Turnstile) checks that form submissions come from a person, using technical data such as your IP address and browser characteristics. All act as processors under data processing agreements.
These providers may process data outside the European Economic Area. Where that happens, the transfer is protected by the European Commission's Standard Contractual Clauses or the EU-U.S. Data Privacy Framework.
04. How long we keep it
We keep your messages for as long as needed to handle your request and for up to 2 years after our last contact. If we start working together, the data becomes part of the client relationship and is kept for the periods required by law.
05. Your rights
You can ask us at any time to access, correct or delete your data, to restrict or object to its processing, or to receive it in a portable format. Just email us at the address above and we will reply within one month.
You also have the right to lodge a complaint with the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (CNPD), at www.cnpd.pt.
06. Security
The site is served exclusively over HTTPS, and access to our mailbox is protected by two-step verification. Only the people who need your message to reply to you can read it.
07. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it last changed.